Casey: That answer comes in 2 parts. 1) 8-12 weeks of age is the best time to enroll in a Puppy Preschool course and is the ideal time frame to expose your new puppy to anything that they may encounter (sights, sounds, surfaces, other dogs, babies, kids, cats, etc.) as a mature adult. A major socialization window closes around 13 weeks of age and it is IMPERATIVE to properly socialize your new puppy PRIOR to that age.
2) I always tell customers that a great age to start the formal obedience training is around 15 weeks of age, UNLESS your puppy is showing you a reason to start sooner (aggression, out of control, etc.) It's at this age that we start shaping obedience behaviors, introducing training approaches, corrections, etc. It goes without saying that I would never suggest a certain age without knowing the specific dog, but the above numbers are a good reference to start with.
Casey: Absolutely! That's an old wives tale about an old dog learning new tricks. Dogs live in the moment and are capable of change at anytime! Generally, we see this become more of an issue with the dog's owners. Once they witness lets say for an example...a dog fight. Moving forward, every time they see their dog around another dog they visualize (or remember) the dog fight, which in return puts out the exact opposite energy that you want to portray for your dog. We can train any dog, at any age.
Shelly: Cash, checks, credit/debit cards.
Shelly: Formal obedience training is the answer to preventing, correcting and modifying most unwanted behaviors. It opens the line of communication between dog and owner and literally teaches your dog how to learn! You must establish yourself as the pack leader so that your relationship can flourish. Formal obedience training develops this communication and gives both you and your dog the tools needed to have a lifelong, healthy bond.
Private lessons or Group classes?
What is your methodology of dog training?
Can my kids come to class with the dog?
What training equipment do you use?
Shelly: Private lessons are best to take your dog through a learning and correctional stage and group classes are best for the distraction proofing scenario in training. This is exactly why you can’t start out with group classes with us. Everything with us STARTS with one on one work with minimal or no distractions and you have the option of working towards group classes and heavy distractions, generally known as the proofing stage in training.
Casey: We believe every dog is different and personal customization to each individual dog is a must. If you’re ever dealing with a service who trains all their dogs the same way, look elsewhere! Being a “one trick pony” is a thing of the past. We believe in the balanced method of training and saying YES and NO! Balanced training means we use both positive and negative reinforcements. And when people call and ask, “What kind of collars do you use?” I simply tell them we use everything and that all tools in the right hands are invaluable. But all collars can be abused as well. A more important question is asking about our philosophy, which can be found on our website…The 3 training stages!
Shelly: All well behaved children are welcome to attend. We’ve trained many younger owners to be leaders instead of littermates! The maturity level with any child is more important than the age.
Casey: We customize our training so a tool that was used for one dog may not be needed for another dog. Buckle collars, martingale collars, pinch collars or remote collars. Every tool has a time and place and every tool SHOULD be in every dog trainer’s tool box. Leather leash, long lines, training tabs, place boards.
Do you sell training equipment?
What is your refund policy?
What’s your vaccination policy?
Casey: Yes, we sell all training equipment at both stores. Our Ultimate Training Package includes all of it plus some extra goodies!
Shelly: If a client chooses to forego training AFTER signing an agreement but BEFORE any service has begun, fees are to be refunded, minus Five Percent (5%) if paying by credit/debit card to cover our costs. If any training program has already begun and the client chooses to forego the rest of training, all One Hundred Percent (100%) of monies collected is NON-REFUNDABLE. A $250 deposit is required to hold any Day Train or Stay & Learn spot and is NON-REFUNDABLE.
Casey: If the state requires it, so do we. In Missouri it’s: Rabies, DHLPP (Distemper/Parvo) & Bordatella (Kennel Cough). We require a copy for all services.